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Frequently Asked Questions (FAQ)

1. What is a virtual race?
A virtual race is a race that can take place wherever you want, in your own time and at your own pace. A virtual race can be completed on a treadmill, around a racetrack, even during another competitive race, just run wherever you want.

2. What do I have to do to sign up?
Its simple! Click on the joint race tab at the top and you will be taken to our page. Choose one of our races and do your registration.
Once you have registered just complete your run, upload your race evidence and we will send you your finisher tee and finisher medal in the post.

3. What do you mean by race evidence?
If you use one of the many running apps available out there at the moment, just take a screen shoot and upload it to the site using the 'Submit Your Evidence' tab. Otherwise a picture of your treadmill display or running watch data will be fine!

4. Have I got to complete the distance all in one go?
No, if you are building up your distances, you can split your race over a few days or weeks and they can be in any amount of distances as you need! For example, you may complete a 10k race with 2 x 5k, or 5x 2k, its up to you! Whichever way you complete the distance, a medal is a great reward for your achievement!

5. Where can I check if I have registered?
Once entered, you will have received an automated email confirming your space, you can check which race you are entered in by clicking on the links found on the Races page.

6. Where can I find information about races I have registered?
Once you enter the payment to us, your profile will be updated, based on race that you joined within 2 days after you make a payment.

7. How far do I have to run?
All of our races are different. If a race has a specific distance it will be clearly labeled in the race description. i.e. 5k RACE. If there is NOT a description in the title then this is classed as a 'choose your own distance' race. For these races, all you need to do is set yourself a target, then get out there and smash it!

8.Who are 88Virtual Running?
88Virtual Race is owned and run by Happy Runners in Indonesia; we come from different island and meet in running. The idea began when we saw so many people can't travel to races, people who are training for their first competitive race or for seasoned runners who are looking for a 'stop-gap' between organized races.

9. Who can register a virtual race?
Anyone and everyone! We would ask that if your child (under 18) wants to enter that they should complete the distance under supervision and with a competing parent/guardian (and running together is more fun!) but apart from that there are no restrictions. Just get out there and run, walk, hike, whatever works for you! By registering our virtual races you are agreeing that any injury or damage that is caused by completing your race is your own responsibility. 88 Virtual race will not be held responsible for any injury that occurs during your run. Please see our full Terms and Conditions for more info.

10. When will I get my medal?
We aim to send medals out one week after the virtual event, please allow up to 4 – 7 working days to receive it.

11. How do you know where to send my medal to?
All medals will be sent to the address that is registered on your account.

12. Can I register if I'm not in Jakarta?
Of course! Although we do have to charge a small postage fee to anyone entering from outside of Jakarta. Just choose your city at checkout and your ready to race!
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